Privacy policy
PRIVACY POLICY
Last updated: July 13, 2026
This Privacy Policy describes how Clubs Kynor, operated by Constance Martin Limited (“Clubs Kynor,” “we,” “us,” or “our”), collects, uses, stores, and shares personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Contact information, including your name, billing address, shipping address, email address, and telephone number.
Order information, including the products purchased, order history, transaction amount, discounts, shipping method, returns, refunds, and customer service communications.
Payment information. Payments are processed by Shopify and third-party payment providers. We generally do not directly store complete payment card numbers.
Account information, including login details and saved preferences when customer accounts are available.
Device and usage information, including IP address, browser, device type, operating system, pages viewed, referring website, interactions with our store, and approximate location.
Marketing information, including your communication preferences and interactions with advertising, email, or SMS campaigns.
Customer support information, including messages, photographs, documents, or other information you voluntarily provide when contacting us.
2. HOW WE COLLECT INFORMATION
We collect information:
Directly from you when you make a purchase, create an account, contact us, enter a promotion, subscribe to marketing, or submit information through our website.
Automatically through cookies, pixels, analytics technologies, server logs, and similar tools.
From service providers and business partners, such as Shopify, payment processors, shipping carriers, fraud prevention providers, analytics providers, and advertising platforms.
3. HOW WE USE INFORMATION
We may use personal information to:
• Process and fulfill orders;
• Receive and verify payments;
• Provide shipping, tracking, returns, exchanges, and refunds;
• Communicate about orders and customer service requests;
• Detect fraud, abuse, security incidents, or unauthorized transactions;
• Operate, analyze, protect, and improve our website and services;
• Personalize products, content, and advertising;
• Send promotional communications when permitted by law;
• Maintain financial, tax, and business records;
• Enforce our policies and contractual rights;
• Comply with legal and regulatory obligations.
4. SHOPIFY
Our online store is hosted by Shopify. Shopify processes certain personal information to provide the ecommerce platform, checkout, payment, security, analytics, and related services used by our store.
Your information may also be subject to Shopify’s own privacy practices.
5. COOKIES AND ADVERTISING TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, measure advertising, and provide personalized content or advertisements.
Depending on your location, you may be able to manage non-essential cookies through the cookie banner, browser settings, or privacy preference tools available on our website.
Disabling certain cookies may affect website functionality.
6. HOW WE SHARE INFORMATION
We may disclose personal information to:
• Shopify and its affiliated services;
• Payment processors and financial institutions;
• Shipping carriers, warehouses, fulfillment providers, and customs providers;
• Customer support, technology, hosting, security, and fraud prevention providers;
• Analytics, advertising, and marketing providers;
• Professional advisers, including accountants, insurers, and legal advisers;
• Government agencies, regulators, courts, or law enforcement when legally required;
• A buyer, investor, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of business assets.
We require service providers to use information only for authorized purposes, subject to applicable contracts and laws.
7. SALE, SHARING, AND TARGETED ADVERTISING
We do not sell personal information in exchange for money.
However, our use of advertising and analytics technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws.
Where applicable, you may request to opt out of these activities by using the privacy preference options available on our website or by contacting contact@offkynor.com.
Where legally required, we will process recognized browser-based opt-out preference signals.
8. MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by selecting the unsubscribe option contained in the message.
You may opt out of promotional text messages by following the instructions provided in the message.
Opting out of marketing does not prevent us from sending transactional communications about your orders, payments, deliveries, returns, security, or customer service requests.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.
Retention periods vary according to the type of information and the reason it was collected.
10. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
No online system, transmission method, or storage system is completely secure. Therefore, we cannot guarantee absolute security.
11. YOUR PRIVACY RIGHTS
Depending on your place of residence and applicable law, you may have the right to:
• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of information;
• Obtain a portable copy of certain information;
• Opt out of the sale or sharing of information;
• Opt out of targeted advertising or certain profiling;
• Restrict or object to certain processing;
• Withdraw consent when processing is based on consent;
• Appeal a decision concerning a privacy request;
• Receive equal service without unlawful discrimination for exercising privacy rights.
These rights may be subject to exceptions and verification requirements.
To submit a privacy request, email contact@offkynor.com with the subject line “Privacy Request.”
We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by applicable law.
12. INTERNATIONAL CUSTOMERS
Your information may be processed in the United States and in other countries where Shopify or our service providers operate.
These countries may have data protection rules different from those in your country. Where required, appropriate safeguards will be used for international transfers.
13. CHILDREN’S PRIVACY
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, contact contact@offkynor.com so that we can review and delete it where appropriate.
14. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties. We are not responsible for their content, security, or privacy practices.
Review the privacy policies of third-party services before providing them with information.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our business, technology, legal obligations, or services.
The updated version will be posted with a revised “Last updated” date.
16. CONTACT
Clubs Kynor
Operated by Constance Martin Limited
Email: contact@offkynor.com
Mailing address: 2212 W 158th St, Harvey, Illinois 60426, United States